About Us
A cloud-based CRM system to facilitate your business' growth by:
- Delivering value with every interaction with a complete customer view.
- Resolving issues quickly using data analysis and predictive care.
- Self-Onboarding of new agents quickly with in-app learning options.
Imagine misplacing customer contact information, only to learn that your delay resulted in losing your
client to a competitor.
Or, picture your top two salespeople pursuing the same prospect, resulting in an
annoyed potential customer and some unfriendly, in-house competition.
Without a centralized and automated CRM system, your people can lose track of customer interactions and
miss business opportunities.
Increased sales
Increase sales productivity in percentage
Grow Conversion by upto 300%
Increase sales accuracy
Industry Challenges
Notable setbacks in the industry
Missed opportunities to upsell and cross-sell
Upselling and cross-selling are mutually beneficial when done properly, providing maximum value to customers and increasing revenue without the recurring cost of many marketing channels.
Insufficient tools to track, manage and monitor leads and opportunities
It is now important for companies to focus on generating new leads by developing a strong internet presence.
Juggling between multiple productivity tools
Multiple Productivity tools increase costs of operations to very exhorbitant levels. This in turn leads to wastage of resource that could have been used in other lines of the business.
Inability to access business contacts or deals on the go
Connectivity is key to ensuring that you receive the best experience possible when users access your cloud-based applications or data
Customer Management
Having an easily accessible view of a customer’s interactions to date makes it easier to anticipate issues and deal with complaints.
Leads Management
Empower sales managers with data to analyse customer relationships, track sales-related activity, assess deal viability, mobilise extra help when needed, and provide teams with real-time updates.
Automatic software updates
Cloud systems are updated in real time by the provider. So there is no system downtime or additional charges due to hardware, software or server maintenance or upgrading. It’s also one less thing that the IT team need to manage.
Enhanced products and services
A good CRM system will gather information and give unprecedented insight into how customers feel and what they are saying about an organisation — so businesses can improve what they offer, spot problems early, and identify gaps.
Billing Management
Prepare customer invoices, proforma invoices, receipts and statements with ease.
Data reporting and analytics
Nurture the right prospects in a timely and efficient way by zeroing in on the leads that really matter. CRM data and reporting systems provide insights into conversion effectiveness at various points in the sales funnel.
Multi-locations management
Build on the expertise of individuals — a CRM system enables people from different parts of a business to work together.
Payments Management
Real CRM presents a better way to pay and get paid on a daily basis. Now you can start streamlining the multiple payment collections and business operations.
Pricing
Gold
$30 / month
- Unlimited Suppliers
- 3 entities
- Unlimited Budget Additions
- Reports and Analytics
- Free technical Support
- Unlimited Document Storage
- Office 365 single Sign On
- Mobile App
- Bidding Management
- Inventory Management
- Asset Management
Platinum
$40 / month
- Unlimited Suppliers
- 3 entities
- Unlimited Budget Additions
- Reports and Analytics
- Free technical Support
- Unlimited Document Storage
- Office 365 single Sign On
- Mobile App
- Bidding Management
- Inventory Management
- Asset Management
Entreprise
$On Enquiry / month
- Unlimited Suppliers
- 3 entities
- Unlimited Budget Additions
- Reports and Analytics
- Free technical Support
- Unlimited Document Storage
- Office 365 single Sign On
- Mobile App
- Bidding Management
- Inventory Management
- Asset Management
Frequently Asked Questions
What is a CRM?
CRM stands for Customer Relationship Management. Today, when you hear about CRM, it mostly refers to CRM software - a tool which acts as a single repository to bring your sales, marketing, customer support activities together, and streamlines your process, policy, and people in one platform..
What is the goal of a CRM?
The goal of a CRM system is simple: Improve business relationships to grow your business. CRM tools help you manage customer relationships across the entire customer lifecycle, at every marketing, sales, e-commerce, and customer service interaction.
Why choose a cloud-based CRM system?
Freed from the need to install software on hundreds or thousands of desktop computers and mobile devices,
organisations worldwide are discovering the benefits of moving data, software, and services into a secure
online environment.
A cloud-based CRM system has the following benefits Faster deployment, Automatic
software updates, Reduce costs while scaling quickly, Work from
anywhere on any device,
and Increased collaboration.
Contact Us
We will be glad to have you book a demo with us!
A cloud-based CRM system to facilitate your business' growth.
Gate House Office
Two Rivers Mall off Nothern Bypass Gate
Nairobi, Kenya
info@tierdata.co.ke
+254-202-286-000